Terms & Conditions
These terms govern the use of SebastianTheLocksmith.co.uk and services provided by Sebastian The Locksmith.
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1) Scope of Services
We provide mobile auto locksmith services in Watford, London and nearby areas. Services include vehicle entry, car key cutting and programming, ignition/lock repair, diagnostics and Ghost 2 immobiliser installation.
2) Quotes & Bookings
- Quotes are prepared from details you submit (including via the UK Vehicle Lookup and MOT History Check tools) and remain valid for 14 days unless otherwise stated.
- When you request a quote through these tools, a secure user account is automatically created so you can receive updates and retrieve documents.
- Bookings should be made only after a price has been confirmed by message, phone or written quote.
3) User Accounts
User accounts created during a quote submission are for your convenience. You are responsible for keeping your contact details accurate. We may suspend or remove accounts used fraudulently or in breach of these terms.
4) Pricing & Payment
- Payment is due on completion unless otherwise agreed in writing. Card and contactless accepted.
- Any additional parts or extended diagnostics will be discussed and approved before work continues.
5) Ownership & Security Verification
Before security-related work, proof of vehicle ownership/authority is required (e.g., ID and V5C or equivalent). We may refuse service if this cannot be established.
6) Liability
- We exercise reasonable skill and care and operate with public liability cover.
- We are not responsible for pre-existing faults, prior damage, or issues caused by earlier entry attempts.
- Nothing in these terms limits liability where it cannot be limited by law.
7) Cancellations & No-Shows
- Appointments cancelled with less than 12 hours’ notice may incur a call-out charge.
- If we arrive and the job cannot proceed due to missing authority, unsafe conditions, or wrong information, a call-out fee may apply.
8) Website Use
Content on this site is for general guidance and may change without notice. Text, images and code are the property of Sebastian The Locksmith and may not be copied without permission.
9) Governing Law
These terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction.